Client Management

• Product and service enquiries
• Membership enquiries
• Account Administration
• Billing
• Client On-boarding
• Escalations

E-mail: cm.cboecleareu@cboe.com

Tim Beckwith

Head of Commercial Services & Business Development

Phone: +44 20 7131 3431

Mobile: +44 7395 798 391

E-mail: tbeckwith@cboe.com

Marco Tenten

Director, Business Development Manager, Sales & RM

Phone: +44 207 131 3444

Mobile: +44 7938 738 149

E-mail: mtenten@cboe.com

Christian Schmid

Relationship Management and Sales, UK

Phone: +44 20 7131 3432

Mobile: +44 7708 485 103

E-mail: cschmid@cboe.com

Lennart Visser

Relationship Management and Sales, EU and EEA

Phone: +31 6 821 48538

Mobile: +31 6 821 48538

E-mail: lvisser@cboe.com

Brad Arrowsmith

Director of Client Management and Advocacy

Phone: +44 207 131 3437

Mobile: +44 7748 704 214

E-mail: barrowsmith@cboe.com

Mike Tuson

Client Management Executive

Phone: +44 20 7131 3438

Mobile: +44 7546 412 787

E-mail: mtuson@cboe.com

Angela Hayes

Client Management Executive

Phone: +44 20 7131 3439

Mobile: +44 7546 412 800

E-mail: ahayes@cboe.com

Nuria Carter

Client Management Executive

Phone: +44 207 131 3477

Mobile: +44 7743 975659

E-mail: ncarter@cboe.com

Francesco Valdini

European Derivative Sales

Phone: +31 6 836 68627

E-mail: fvaldini@cboe.com

Middle Back Office

• Settlements queries (incl. Partials/shapings/nettings)
• Day-to-Day Operational Issues
• Instrument Static
• Reporting Delays

Hotline group number:+31 20 570 3333

E-mail: MBO.cboecleareu@cboe.com

Coverage time

08:00-21:00 CET (07:00-20:00 UK Time)

Corporate Actions

Hotline group number: +31 20 570 3333

E-mail: ca.cboeclearEU@cboe.com

Derivatives

Hotline group number: +31 20 570 3333

E-mail: derivatives.cboeclearEU@cboe.com

Collateral

• Margin
• Collateral
• Payments

Hotline group number: +31 20 570 3333

E-mail: collateral.cboecleareu@cboe.com

Testing

Phone: +44 20 7131 3439

E-mail: clienttesting.cboecleareu@cboe.com

Risk Management

E-mail: riskmanagement.cboecleareu@cboe.com

Owen Thorpe

Chief Risk Officer

Phone: +31 621 441 675

E-mail: othorpe@cboe.com

Alexander van Zuilen

Head of Risk Oversight

Phone: +31 20 5703 311

E-mail: avanzuilen@cboe.com

Norman Dillon

Head of Quantitative Risk

Phone: +44 20 7131 3440

E-mail: ndillon@cboe.com